American Airlines: Ramp Security Specialist - (1603958)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=19835a32585f9f83cb81bb07d0e76af4
COMPANY NAME:
American Airlines
JOB TITLE:
Ramp Security Specialist
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Reporting to the Miami Regional Manager of Global Investigations, the Security Coordinator is primarily responsible to ensure the safety and security of the customers, employees and corporate assets of American Airlines.
* Conduct observations of outbound International flights based on criteria developed and identified by Customer and Border Patrol.
* Work in coordination with Baggage Service, Cargo, Ramp Service and Customer Care Departments to ensure timely departures of flights.
* Act as a liaison with all levels of law enforcement on criminal and security matters
* Identify risk and suggest solutions to help mitigate loss.
* Become familiar with and enforce all government and airline security regulations
* Perform other duties as required by business needs of the department
REQUIRED SKILLS:
* Minimum five years’ law enforcement or military experience
* Experienced in conducting witness and suspect interviews
* Strong analytical skill including the ability to research, analyze and present investigative findings
* Ability to pass criminal history check to obtain necessary access media to perform duties
* Strong verbal and written communications skills with attention to detail
* Strong interpersonal skills
* Ability to work in a fast paced and rapidly changing environment
* Knowledge of Microsoft Office
* Ability to change work schedule as dictated by the needs of the department
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Other / Not Specified
v2 JOB CATEGORY: Protective Service
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE:
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603958
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Business Systems Analyst - (1603800)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=34e2d28410e0def7ef217b26ad776260
COMPANY NAME:
American Airlines
JOB TITLE:
Business Systems Analyst
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
The business Systems Analyst interacts with business units, other technology teams and the development team in describing software products and services to be delivered. The role focuses on determining operational objectives by analyzing business functions, gathering technical information, evaluating output requirements and recommending controls by identifying problems. BSA’s may be involved in supporting customer/business needs around user administration, configuration management (customer or off the shelf), communicating system behaviors, reporting, performance, monitoring, coordinating system needs (end of service life, patching, upgrading), support incoming bugs & defects as well as assist project managers with change requests, small enhancements and contribute to any incoming project initiatives.
Principal duties and responsibilities
* Generating, decomposing, and managing requirements for developers and quality assurance personnel
* Analyzing, validating and troubleshooting product at the sub-component level including validation of web service layer, ability to consume system logs, ability to traverse database, etc. Examples include XML interface, database validation, etc.
* In addition, validates product at the sub-component level, examples include XML interface, database validation, etc.
* Improves systems by studying current practices, designing modifications
* Support distributed systems that may have database, message queue or other technological dependencies
* Documenting and delivering technical artifacts including flow and sequence diagrams, UML models
* Facilitating business units in defining project goals and scope
* Leading some information gathering and analysis efforts on projects
* Collaborating with fellow business systems analysts
REQUIRED SKILLS:
* Undergraduate degree in CS/MIS/CIS/Technology or Business Analysis related field or equivalent experience/training
* 3+ years of relevant system development experience, focused on technical solution delivery
* Possesses experience managing user stores within an agile software development process
* Elicits business and technical requirements utilizing a variety of techniques
* Responsible for non-functional requirement, including availability, security, response time, etc.
* Understands system limitations which may constrain delivery of functional requirements (based on architecture, as an example) and asks business qualifying questions
* Able to logically decompose operations into individual scenarios that exercise most aspects of the original operation
* Possesses strong written communication skills, expressing information and key points clearly and concisely
* Assimilates new ideas and concepts quickly
* Listens to and ensures the viewpoints of others are heard
* Able to explain and guide others through their logical thinking process
* Makes effective presentations to small and mid-size audiences
* Raises questions and issues comfortably with groups or one-on-one
* Responds to questions with easy to understand answers backed by sound reasoning
* Reads and perceives implications of data formatted in XML
* In addition, iterates with the development team based on technical and non-functional requirements
* Possesses a basic knowledge of software architectural patterns and principles such as SOA, ETL, ESB and MDM
* Demonstrates a basic knowledge of relational database theory; able to read simple database design diagrams
* In addition, performs fit/gap analysis on technical integration components, including data models, interface documents and/or schemas
* Possesses a broad experience with a variety of diagram types (such as flow charts, sequence diagrams, etc…) with commensurate experience in tooling
* Interacts in a professional and positive manner, quickly developing a rapport with others
* Possesses experience defining unstructured situations in terms of results and establishing a plan to reach them
* Adaptable to unexpected events, new facts, and rapidly changing circumstances
* Effective when given ambiguous tasks and assignments
* Willing to do the detailed work necessary to ensure the success of a project
* Proactively identifies ways to improve processes and techniques in themselves
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603800
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: PHX - Customer Service Manager - (1603994)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=bc084d325deee1d81d306229b3df52d7
COMPANY NAME:
American Airlines
JOB TITLE:
PHX - Customer Service Manager
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
Customer Service Managers (CSM) plays a critical role in our day-to-day operations by leading and guiding our employees to provide the most professional customer service in the industry. CSMs are the closest to our customers and our employees therefore pivotal in the interrelationships between the traveling public and our company as well as the growth and development of our front-line employees.
Responsibilities for Customer Service Managers include:
* Support station management in leading airport personnel to provide a superior customer service experience.
* Lead and direct airport personnel to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations, including DOT, FAA and other government agencies.
* Establish and maintain effective relationships with external and internal customers that foster compassion, authenticity, integrity, respect and dignity.
* Promote a professional culture that is both socially responsible and ethical.
* Provide the direction and appropriate support structure using effective resources to enable the team to deliver high performance.
Core Competencies for Customer Service Managers include:
* Planning and Organizing: The ability to prioritize and execute with a sense of urgency and preciseness.
* Problem-Solving: Uses sound business judgment to resolve issues with internal and external customers.
* Leadership & Teambuilding: The ability to bring out the best performance in the workforce through employee engagement, an inclusive working environment and effective communication.
* Operational Proficiency: The ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.
REQUIRED SKILLS:
Qualifications:
* Previous airport customer service experience preferred.
* Previous experience adhering to compliance standards in a heavily regulated environment required.
* Experience in leading a team preferred.
* Ability to work independently as well as collaboratively.
* Ability to communicate effectively through oral and written means.
* Decisive and able to work under demanding operational conditions in a stressful environment and in inclement weather conditions.
* Willing to work extra hours when there are operational needs, such as weather delays
* Willing to work rotating shifts including weekends, holidays and days-off.
* Knowledge and understanding of company policies and procedures and functional automation applications.
* Willing to take a pre-employment drug screening test.
* Willing to undergo comprehensive background and/or fingerprint checks to satisfy security requirements, if applicable.
* This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines and Opiates.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: AZ
CITY: Phoenix
AREA CODE:
ZIP CODE: 85001
JOB# (REQUISITION NO): 1603994
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Mgr Mtc Operations - (1603806)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=a75aacb1c4b7c42a39278c4179315102
COMPANY NAME:
American Airlines
JOB TITLE:
Mgr Mtc Operations
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
POSITION PURPOSE:
* Manages Aircraft Routers and their duties within the Line Planning department. Manages the allocation of aircraft availability for daily and future published schedules. Allocates aircraft for maintenance requirements, charter operations, extra sections, and special operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Keeps a close inventory of aircraft availability, including induction aircraft, Base and HMP aircraft, long-term out of service aircraft, and spare aircraft
* Monitors the heavy check aircraft maintenance lines and coordinates with the vendors of heavy check maintenance to gain information on aircraft status
* Coordinates with Crew Scheduling, Maintenance, Customer Service, and Schedule Planning for future cancellations and upgrades/downgrades due to aircraft availability, and distributes the information system-wide
* Coordinates with Schedule and Route Planning, Charter Services, and Corporate Finance to meet daily and future equipment needs for scheduled and unscheduled requests
* Coordinates with Crew Planning to identify routes and crew pairings for possible cancellations, diversions, and aircraft gate availability at each field station for the Airline Disruption Plan, and provides this information to the planning units
* Participates in the Airline Disruption Program
* Participates in meetings and teleconference calls regarding current fleet status, maintenance, and system-wide operations
* Manages the performance and statistics of broken trips
* Utilizes PC programs to provide department with aircraft routing charts, transition schedules, and holiday cancellations when schedule changes are made
* Interviews and hires new employees; plans, assigns, and directs work to appropriate personnel; evaluates, discusses, and reviews employee performance; rewards ad disciplines employees; addresses complaints and resolves employee issues
REQUIRED SKILLS:
* 5 years airline operations experience
* 3 years experience in aircraft routing preferred
* Knowledge of fleet type, seat capacity, and performance of American Airlines fleet
* Experience in Operations, Dispatch, and Systems Operations Control preferred
* Working knowledge of JMOCA, MAPS, AMPS, MS Word and Excel
* Ability to work well under pressure in a fast-paced environment
* Excellent skills in planning, coordinating, and training
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Services/Installation/Repair
v2 JOB CATEGORY: Installation, Maintenance, and Repair
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603806
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Mgr Intermediate Line Planning - (1603809)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=0b33820702af0fa998abd1b143994e2b
COMPANY NAME:
American Airlines
JOB TITLE:
Mgr Intermediate Line Planning
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
POSITION PURPOSE:
* Overall responsibility for the scheduling of all mandatory, routine, reliability and project work on aircraft throughout the system.
* Ensures that maintenance opportunities are utilized to maximize our available resources while insuring that the Technical Operations group provides the airline with safe and reliable aircraft. Ensures planned line maintenance activities are scheduled in accordance with MPPM policies, FAA guidelines, Company maintenance programs and manufacturers' recommendations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Ensures smooth, efficient, and effective operation of line scheduling efforts
* Overall responsibility for the assembly of workload requirements for the entire fleet through out the company maintenance system. Performs a daily optimization of manpower to insure that manpower available closely mirrors manpower scheduled.
* Overall responsible for ensuring that all aspects of assigned work packages are properly resourced from a labor, material, tooling and facility perspective
* Responsible for validating that all mandatory Company and FAA requirements are scheduled so as to not jeopardize the safe operation of the fleet; ensures that time tracked items are scheduled so as to prevent unnecessary grounding of aircraft
* Overall responsible for ensuring that all reliability and project driven aircraft work is scheduled and completed within the prescribe timeframes so that the airline can benefit from increased reliability
* Responsible for establishing and maintaining the effective communication flow between the Scheduling group and its principle customers and vendors which include but are not limited to the Project Planning group, Materials, Maintenance, Maintenance Control, Network Planning, Engineering
* Oversees the development and execution of recovery programs to ensure that all critical maintenance tasks are assigned and properly provisioned so that the airline can quickly recover from off schedule operations that resulted from periods of heavy cancellations
* Responsible for the development of processes and procedures to ensure that the Company maximizes its maintenance opportunities to enhance the reliability of the fleet (maintenance opportunities would include both scheduled and unscheduled events)
* Identify and perform ad-hoc analysis to validate the effectiveness of the scheduling and report to senior management
* Performs additional duties, as assigned
REQUIRED SKILLS:
* Undergraduate degree in Business, Planning, Project Management or equivalent experience/training; MBA preferred
* At least 5 years work experience in maintenance planning environment
* Strong written and verbal communication skills
* Strong negotiator with the ability to understand and manage competing priorities
* Excellent analytical and problem-resolution abilities
* Strong people management skills; ability to influence without authority
* Possess innovative thinking skills
* Ability to manage multiple tasks while dealing with disruptions and change
* Proficient with Microsoft Office software and automated scheduling tools
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Services/Installation/Repair
v2 JOB CATEGORY: Installation, Maintenance, and Repair
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: PA
CITY: Pittsburgh
AREA CODE:
ZIP CODE: 15219
JOB# (REQUISITION NO): 1603809
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Associate QA Tester - (1603971)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=31adbe3be5aee25efc7072c3c53fff04
COMPANY NAME:
American Airlines
JOB TITLE:
Associate QA Tester
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Testing for upcoming features and current functionality for Sabre PSS.
* Responsible for writing and executing test cases and scenarios to ensure quality products are released.
* Perform monthly retests of existing features to assure application stability.
* Participate as needed in the development process and test planning for new products and also perform on site support at stations throughout the system.
REQUIRED SKILLS:
* Thorough knowledge of native Sabre required
* Detail oriented and excellent organizational skills
* Thorough knowledge of Sabre PSS.
* Requires an associate’s degree or equivalent technician experience.
* Knowledge of testing major, maintenance, or patch releases for problems or bugs
* Basic understanding of QA plan and test cases to verify functionality
* Basic understanding of failure points and understand how it may impact testing efforts
* Must possess strong aptitude for problem solving, excellent interpersonal skills and the ability to concisely present work
* Must be able to read, write, fluently speak and understand the English language
* Must have 3-4 years of experience in performing quality assurance in Sabre PSS
* Excellent organization/planning, interpersonal and communication skills required
* Ability to handle multiple projects simultaneously and to effectively manage change and customer expectations
* Strong analytical and problem solving skills necessary
* Experience with the use of various testing and defect tracking tools required, such as Quality Center a plus
* Experience building test flights and PNRs in Sabre PSS a plus
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603971
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Italian and English Bilingual - (1602193)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=4fd56e009c05da8b4b9a83ec44025de1
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Italian and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Italian
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602193
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Cantonese and English Bilingual - (1602196)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=018c1211c75c0dbef384453181f380ee
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Cantonese and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Cantonese
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602196
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Sr. Object Oriented Programmer Analyst - (1603945)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=6b84ba18a556d4801060bc80a03de84f
COMPANY NAME:
American Airlines
JOB TITLE:
Sr. Object Oriented Programmer Analyst
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Support and development of Data Analytics for AA.com.
* Interface with management, business analysts, project managers, IT Architects and other developers, along with internal customers, to understand requirements and develop solutions according to business requirements.
* Maintain current applications, including, but not limited to, bug fixes, feature enhancements and performance tuning, troubleshoot and debug complex issues; identify and implement solutions
* Lead and mentor junior developers, develop and provide support for multiple applications.
* Work with a team to create detailed project specifications, requirements and estimates, ensure tasks/projects are completed on time and within scope
* Work with production operations department to ensure deployments roll out smoothly and customer group receives appropriate support
* Research and implement new technologies to enhance current processes, security and performance
* Develop and enforce policy and procedural changes within the development group
* Develop coding standards and adhere to best practices and security guidelines
* Work closely with software architects to ensure decisions meet long-term enterprise growth needs
REQUIRED SKILLS:
* Undergraduate degree in CS/CE/CIS/MIS/Engineering/Technology or related field or equivalent experience and or training
* 7+ years total development experience, 4 + years Web Application experience
* Expert level understanding and 3+yrs of experience with Tag Management systems such as Tealium, Ensighten etc.
* Expert knowledge and 5+yrs of experience with Analytics tools such as Adobe Site catalyst, Insight, Google Analytics etc.
* Expert skills with JavaScript, jQuery, XML, HTML, ASP.NET, CSS and other web development technologies
* Experience with JavaScript & frameworks (Angular JS, Knockout, Bootstrap, etc.)
* Experience working on Agile projects using test driven development,
* Extensive knowledge of object oriented programming
* Extensive knowledge of common data structures and algorithms
* Knowledge of PCI Compliance / OWASP standards
* Ability to scrutinize applications and services to ensure they adhere to security standards.
* Knowledge of Big Data landscape, and data discovery tools such as Tableau, Splunk preferred.
* Demonstrated project management methodology experience, including IT delivery methods
* Excellent verbal and written communication skills
* Ability and willingness to provide 24x7 production support, as assigned
* Experience with diagnostics / testing tools (Dynatrace, Fiddler, IE Inspector, HTTP Analyzer, LISA) preferred
* Experience with Oracle - PL/SQL preferred
* Knowledge of airline business systems preferred
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603945
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Chinese and English Bilingual - (1602197)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=85a63cc2636b5ce4ff1af47de1fbfc2b
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Chinese and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Chinese
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602197
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Japanese and English Bilingual - (1602189)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=96cef5e9b2f795c8625e938b91414f51
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Japanese and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Japanese
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602189
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Sr. Project Manager - (1603780)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=63a3ba3660f12b0d7b36168c728f2e9a
COMPANY NAME:
American Airlines
JOB TITLE:
Sr. Project Manager
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Develops, approves and manages project charters, budgets, and plans for complex projects.
* Identifies reports and resolves risks and issues within mitigation plans.
* Develops and executes deployment and installation plans for infrastructure and wireless network software applications.
* Coordinates technical teams and business teams to ensure necessary activities are completed.
* Candidate leads daily project tracking, planning and status meetings.
* Develops and implements project communication plans.
* Participates in cross program project reviews and planning.
* Must have experience in Agile project management methodologies.
* The technical skills include using computer technology and applications to meet the needs of the organization.
* Candidate must have previous experience implementing/deploying wireless network projects for Wi-Fi deployments and/or Cellular networks.
* Review project plans to plan and coordinate project activity
* Manage backup, security and user help system
* Consult with users, management, vendors, and technicians to assess computing needs and system requirements
* Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
* Provide users with technical support for computer problems
* Recruit, hire, train and supervise staff, or participate in staffing decisions
* Evaluate data processing proposals to assess project feasibility and requirements
* Exercises independent judgment with minimal direction from supervisor
REQUIRED SKILLS:
* Bachelor degree in a technical field such as computer science, computer engineering or related field preferred
* Accredited Project Management certification, such as PMP or Scrum Master.
* Strong Technical Experience with MDM (Mobile Device Management) implementation/migration on an enterprise scale.
* 7+ years of experience required
* Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills (Required)
* Ability to work independently and manage one’s time (Required)
* Knowledge of data networking and MDM architectures, technologies, terminology and implementations. (Required)
* Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods (Preferred)
* Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods (Typically required)
* Knowledge of computer software, such as Visual Basic, Java, SQL, etc (Required)
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603780
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Caribbean Sales Manager - (1603992)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=fcb11903c23663f1dc828989f4f3479d
COMPANY NAME:
American Airlines
JOB TITLE:
Caribbean Sales Manager
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
The Sales Manager is responsible for managing 7 to 10 direct reports (Specialists Corporate / Channel Sales, and/or Specialists Specialty Products). A successful Sales Manager expertly coaches her/his direct reports to develop strong skills in value-based selling, account strategy and the AA sales process. In addition, the Sales Manager will have strong ability to guide new account acquisition activity and the ability to help his/her direct reports successfully penetrate accounts. This role requires extensive travel.
Success in this role is measured on the performance of direct reports in three areas: 1) market share, 2) quality of revenue and 3) new business development. The main tools used to achieve these results are up front and back end incentive programs and the delivery of defined pre- and post-ticketing services. The role includes responsibility for both corporate and agency accounts.
The Sales Manager reports to a Senior Sales Manager and is expected to embrace a culture of continuous sales effectiveness improvement. In addition, the Sales Manager Sales is required to have knowledge of AA value propositions, sales process, account management and sales best practices.
Key competencies
* Well developed sales coaching skills used to develop individual seller’s abilities
* Strong value-based selling skills founded on business acumen
* Ability to set effective strategies resulting in improved team and individual performance
* Effective navigation of AA's internal business processes, protocols, and functional areas to support the sales team and improve performance
Core Competencies
* Targeting, Territory & Funnel Management: Targets accounts based on total potential, likely profitability & probability of success. Prioritizes time on the right opportunities to maximize results. Maintains a sales funnel with opportunities to maximize productivity over the course of the year.
* Account Planning: Identifies key account decision makers and influencers. Understands the customer’s decision making processes and identifies each key decision maker’s individual issues and wins. Assesses the competitive landscape within the account. Sets account objectives and establishes a plan for achieving objectives
* Call Planning: Defines the customer agreement or commitment sought for each call. Develops supporting materials and leverages analytic insights to achieve the call objective. Prepares well for the call, anticipating and addressing barriers.
* Customer Needs & Opportunities Assessment: Understands the account segmentation strategy and customer profiles. Engages customers in discussion/diagnosis of account business needs (both known and unknown). Documents and validates customer needs prior to presenting solutions.
* Offering & Value Proposition Development, Communication & Proof: Maintains expertise in both AA and alliance products and services, including Oneworld and JB. Tailors the market offering to meet specific account needs. Communicates in a compelling way and provides proof of value to customer.
* Negotiations: Justifies price and prevents customer from seeing AA’s offering as interchangeable with competitors. Understands the price/value relationship of each component in an offering. Effectively closes deals while ensuring mutual value.
* Service & Support: Engages and leverages service and support channels within AA while personally providing the appropriate level of service. Collaborates with account services and support to identify new opportunities and needs.
* Value Reinforcement, Account Penetration & Pull Through: Prepares compelling summaries of actual value delivered to customers, while being transparent where value has exceeded expectations and where it has fallen short. Conducts discussions with customers to understand their point of view and increase mutual value.
* Sales Team Leadership: Sets effective strategies and fair goals that result in a performance-focused, high accountability sales culture. Continually searches for opportunities to improve team and individual performance for maximum success. Leads by example.
* Managing the Internal System: Has a deep understanding of AA's internal business processes and protocols. Understands cross-functional capabilities and maintains a strong internal network.
* Sales Coaching: Effectively coaches on value-based selling skills. Consistently reviews performance to uncover opportunities for improvement and identifies tangible actions that can improve performance.
REQUIRED SKILLS:
Education
* Bachelor’s degree or equivalent experience required
* Graduate Degree in Business Administration highly preferred
Experience
* At least 10 years of sales or related experience
* Airline or business to business sales experience highly preferred
* At least 2 to 3 years in sales management
Knowledge and Skills
* Excellent written and verbal communication and presentation skills required
* Ability to successfully coach and develop individuals in a competitive sales environment
* Strong understanding and execution of value-based selling required
* Spanish language a plus
* Travel is required 50% of the time.
Other
* Applicants must be authorized to work in the United States
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE:
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603992
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=19835a32585f9f83cb81bb07d0e76af4
COMPANY NAME:
American Airlines
JOB TITLE:
Ramp Security Specialist
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Reporting to the Miami Regional Manager of Global Investigations, the Security Coordinator is primarily responsible to ensure the safety and security of the customers, employees and corporate assets of American Airlines.
* Conduct observations of outbound International flights based on criteria developed and identified by Customer and Border Patrol.
* Work in coordination with Baggage Service, Cargo, Ramp Service and Customer Care Departments to ensure timely departures of flights.
* Act as a liaison with all levels of law enforcement on criminal and security matters
* Identify risk and suggest solutions to help mitigate loss.
* Become familiar with and enforce all government and airline security regulations
* Perform other duties as required by business needs of the department
REQUIRED SKILLS:
* Minimum five years’ law enforcement or military experience
* Experienced in conducting witness and suspect interviews
* Strong analytical skill including the ability to research, analyze and present investigative findings
* Ability to pass criminal history check to obtain necessary access media to perform duties
* Strong verbal and written communications skills with attention to detail
* Strong interpersonal skills
* Ability to work in a fast paced and rapidly changing environment
* Knowledge of Microsoft Office
* Ability to change work schedule as dictated by the needs of the department
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Other / Not Specified
v2 JOB CATEGORY: Protective Service
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE:
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603958
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Business Systems Analyst - (1603800)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=34e2d28410e0def7ef217b26ad776260
COMPANY NAME:
American Airlines
JOB TITLE:
Business Systems Analyst
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
The business Systems Analyst interacts with business units, other technology teams and the development team in describing software products and services to be delivered. The role focuses on determining operational objectives by analyzing business functions, gathering technical information, evaluating output requirements and recommending controls by identifying problems. BSA’s may be involved in supporting customer/business needs around user administration, configuration management (customer or off the shelf), communicating system behaviors, reporting, performance, monitoring, coordinating system needs (end of service life, patching, upgrading), support incoming bugs & defects as well as assist project managers with change requests, small enhancements and contribute to any incoming project initiatives.
Principal duties and responsibilities
* Generating, decomposing, and managing requirements for developers and quality assurance personnel
* Analyzing, validating and troubleshooting product at the sub-component level including validation of web service layer, ability to consume system logs, ability to traverse database, etc. Examples include XML interface, database validation, etc.
* In addition, validates product at the sub-component level, examples include XML interface, database validation, etc.
* Improves systems by studying current practices, designing modifications
* Support distributed systems that may have database, message queue or other technological dependencies
* Documenting and delivering technical artifacts including flow and sequence diagrams, UML models
* Facilitating business units in defining project goals and scope
* Leading some information gathering and analysis efforts on projects
* Collaborating with fellow business systems analysts
REQUIRED SKILLS:
* Undergraduate degree in CS/MIS/CIS/Technology or Business Analysis related field or equivalent experience/training
* 3+ years of relevant system development experience, focused on technical solution delivery
* Possesses experience managing user stores within an agile software development process
* Elicits business and technical requirements utilizing a variety of techniques
* Responsible for non-functional requirement, including availability, security, response time, etc.
* Understands system limitations which may constrain delivery of functional requirements (based on architecture, as an example) and asks business qualifying questions
* Able to logically decompose operations into individual scenarios that exercise most aspects of the original operation
* Possesses strong written communication skills, expressing information and key points clearly and concisely
* Assimilates new ideas and concepts quickly
* Listens to and ensures the viewpoints of others are heard
* Able to explain and guide others through their logical thinking process
* Makes effective presentations to small and mid-size audiences
* Raises questions and issues comfortably with groups or one-on-one
* Responds to questions with easy to understand answers backed by sound reasoning
* Reads and perceives implications of data formatted in XML
* In addition, iterates with the development team based on technical and non-functional requirements
* Possesses a basic knowledge of software architectural patterns and principles such as SOA, ETL, ESB and MDM
* Demonstrates a basic knowledge of relational database theory; able to read simple database design diagrams
* In addition, performs fit/gap analysis on technical integration components, including data models, interface documents and/or schemas
* Possesses a broad experience with a variety of diagram types (such as flow charts, sequence diagrams, etc…) with commensurate experience in tooling
* Interacts in a professional and positive manner, quickly developing a rapport with others
* Possesses experience defining unstructured situations in terms of results and establishing a plan to reach them
* Adaptable to unexpected events, new facts, and rapidly changing circumstances
* Effective when given ambiguous tasks and assignments
* Willing to do the detailed work necessary to ensure the success of a project
* Proactively identifies ways to improve processes and techniques in themselves
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603800
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: PHX - Customer Service Manager - (1603994)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=bc084d325deee1d81d306229b3df52d7
COMPANY NAME:
American Airlines
JOB TITLE:
PHX - Customer Service Manager
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
Customer Service Managers (CSM) plays a critical role in our day-to-day operations by leading and guiding our employees to provide the most professional customer service in the industry. CSMs are the closest to our customers and our employees therefore pivotal in the interrelationships between the traveling public and our company as well as the growth and development of our front-line employees.
Responsibilities for Customer Service Managers include:
* Support station management in leading airport personnel to provide a superior customer service experience.
* Lead and direct airport personnel to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations, including DOT, FAA and other government agencies.
* Establish and maintain effective relationships with external and internal customers that foster compassion, authenticity, integrity, respect and dignity.
* Promote a professional culture that is both socially responsible and ethical.
* Provide the direction and appropriate support structure using effective resources to enable the team to deliver high performance.
Core Competencies for Customer Service Managers include:
* Planning and Organizing: The ability to prioritize and execute with a sense of urgency and preciseness.
* Problem-Solving: Uses sound business judgment to resolve issues with internal and external customers.
* Leadership & Teambuilding: The ability to bring out the best performance in the workforce through employee engagement, an inclusive working environment and effective communication.
* Operational Proficiency: The ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.
REQUIRED SKILLS:
Qualifications:
* Previous airport customer service experience preferred.
* Previous experience adhering to compliance standards in a heavily regulated environment required.
* Experience in leading a team preferred.
* Ability to work independently as well as collaboratively.
* Ability to communicate effectively through oral and written means.
* Decisive and able to work under demanding operational conditions in a stressful environment and in inclement weather conditions.
* Willing to work extra hours when there are operational needs, such as weather delays
* Willing to work rotating shifts including weekends, holidays and days-off.
* Knowledge and understanding of company policies and procedures and functional automation applications.
* Willing to take a pre-employment drug screening test.
* Willing to undergo comprehensive background and/or fingerprint checks to satisfy security requirements, if applicable.
* This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines and Opiates.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: AZ
CITY: Phoenix
AREA CODE:
ZIP CODE: 85001
JOB# (REQUISITION NO): 1603994
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Mgr Mtc Operations - (1603806)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=a75aacb1c4b7c42a39278c4179315102
COMPANY NAME:
American Airlines
JOB TITLE:
Mgr Mtc Operations
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
POSITION PURPOSE:
* Manages Aircraft Routers and their duties within the Line Planning department. Manages the allocation of aircraft availability for daily and future published schedules. Allocates aircraft for maintenance requirements, charter operations, extra sections, and special operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Keeps a close inventory of aircraft availability, including induction aircraft, Base and HMP aircraft, long-term out of service aircraft, and spare aircraft
* Monitors the heavy check aircraft maintenance lines and coordinates with the vendors of heavy check maintenance to gain information on aircraft status
* Coordinates with Crew Scheduling, Maintenance, Customer Service, and Schedule Planning for future cancellations and upgrades/downgrades due to aircraft availability, and distributes the information system-wide
* Coordinates with Schedule and Route Planning, Charter Services, and Corporate Finance to meet daily and future equipment needs for scheduled and unscheduled requests
* Coordinates with Crew Planning to identify routes and crew pairings for possible cancellations, diversions, and aircraft gate availability at each field station for the Airline Disruption Plan, and provides this information to the planning units
* Participates in the Airline Disruption Program
* Participates in meetings and teleconference calls regarding current fleet status, maintenance, and system-wide operations
* Manages the performance and statistics of broken trips
* Utilizes PC programs to provide department with aircraft routing charts, transition schedules, and holiday cancellations when schedule changes are made
* Interviews and hires new employees; plans, assigns, and directs work to appropriate personnel; evaluates, discusses, and reviews employee performance; rewards ad disciplines employees; addresses complaints and resolves employee issues
REQUIRED SKILLS:
* 5 years airline operations experience
* 3 years experience in aircraft routing preferred
* Knowledge of fleet type, seat capacity, and performance of American Airlines fleet
* Experience in Operations, Dispatch, and Systems Operations Control preferred
* Working knowledge of JMOCA, MAPS, AMPS, MS Word and Excel
* Ability to work well under pressure in a fast-paced environment
* Excellent skills in planning, coordinating, and training
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Services/Installation/Repair
v2 JOB CATEGORY: Installation, Maintenance, and Repair
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603806
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Mgr Intermediate Line Planning - (1603809)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=0b33820702af0fa998abd1b143994e2b
COMPANY NAME:
American Airlines
JOB TITLE:
Mgr Intermediate Line Planning
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
POSITION PURPOSE:
* Overall responsibility for the scheduling of all mandatory, routine, reliability and project work on aircraft throughout the system.
* Ensures that maintenance opportunities are utilized to maximize our available resources while insuring that the Technical Operations group provides the airline with safe and reliable aircraft. Ensures planned line maintenance activities are scheduled in accordance with MPPM policies, FAA guidelines, Company maintenance programs and manufacturers' recommendations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Ensures smooth, efficient, and effective operation of line scheduling efforts
* Overall responsibility for the assembly of workload requirements for the entire fleet through out the company maintenance system. Performs a daily optimization of manpower to insure that manpower available closely mirrors manpower scheduled.
* Overall responsible for ensuring that all aspects of assigned work packages are properly resourced from a labor, material, tooling and facility perspective
* Responsible for validating that all mandatory Company and FAA requirements are scheduled so as to not jeopardize the safe operation of the fleet; ensures that time tracked items are scheduled so as to prevent unnecessary grounding of aircraft
* Overall responsible for ensuring that all reliability and project driven aircraft work is scheduled and completed within the prescribe timeframes so that the airline can benefit from increased reliability
* Responsible for establishing and maintaining the effective communication flow between the Scheduling group and its principle customers and vendors which include but are not limited to the Project Planning group, Materials, Maintenance, Maintenance Control, Network Planning, Engineering
* Oversees the development and execution of recovery programs to ensure that all critical maintenance tasks are assigned and properly provisioned so that the airline can quickly recover from off schedule operations that resulted from periods of heavy cancellations
* Responsible for the development of processes and procedures to ensure that the Company maximizes its maintenance opportunities to enhance the reliability of the fleet (maintenance opportunities would include both scheduled and unscheduled events)
* Identify and perform ad-hoc analysis to validate the effectiveness of the scheduling and report to senior management
* Performs additional duties, as assigned
REQUIRED SKILLS:
* Undergraduate degree in Business, Planning, Project Management or equivalent experience/training; MBA preferred
* At least 5 years work experience in maintenance planning environment
* Strong written and verbal communication skills
* Strong negotiator with the ability to understand and manage competing priorities
* Excellent analytical and problem-resolution abilities
* Strong people management skills; ability to influence without authority
* Possess innovative thinking skills
* Ability to manage multiple tasks while dealing with disruptions and change
* Proficient with Microsoft Office software and automated scheduling tools
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Services/Installation/Repair
v2 JOB CATEGORY: Installation, Maintenance, and Repair
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: PA
CITY: Pittsburgh
AREA CODE:
ZIP CODE: 15219
JOB# (REQUISITION NO): 1603809
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Associate QA Tester - (1603971)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=31adbe3be5aee25efc7072c3c53fff04
COMPANY NAME:
American Airlines
JOB TITLE:
Associate QA Tester
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Testing for upcoming features and current functionality for Sabre PSS.
* Responsible for writing and executing test cases and scenarios to ensure quality products are released.
* Perform monthly retests of existing features to assure application stability.
* Participate as needed in the development process and test planning for new products and also perform on site support at stations throughout the system.
REQUIRED SKILLS:
* Thorough knowledge of native Sabre required
* Detail oriented and excellent organizational skills
* Thorough knowledge of Sabre PSS.
* Requires an associate’s degree or equivalent technician experience.
* Knowledge of testing major, maintenance, or patch releases for problems or bugs
* Basic understanding of QA plan and test cases to verify functionality
* Basic understanding of failure points and understand how it may impact testing efforts
* Must possess strong aptitude for problem solving, excellent interpersonal skills and the ability to concisely present work
* Must be able to read, write, fluently speak and understand the English language
* Must have 3-4 years of experience in performing quality assurance in Sabre PSS
* Excellent organization/planning, interpersonal and communication skills required
* Ability to handle multiple projects simultaneously and to effectively manage change and customer expectations
* Strong analytical and problem solving skills necessary
* Experience with the use of various testing and defect tracking tools required, such as Quality Center a plus
* Experience building test flights and PNRs in Sabre PSS a plus
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603971
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Italian and English Bilingual - (1602193)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=4fd56e009c05da8b4b9a83ec44025de1
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Italian and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Italian
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602193
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Cantonese and English Bilingual - (1602196)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=018c1211c75c0dbef384453181f380ee
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Cantonese and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Cantonese
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602196
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Sr. Object Oriented Programmer Analyst - (1603945)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=6b84ba18a556d4801060bc80a03de84f
COMPANY NAME:
American Airlines
JOB TITLE:
Sr. Object Oriented Programmer Analyst
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Support and development of Data Analytics for AA.com.
* Interface with management, business analysts, project managers, IT Architects and other developers, along with internal customers, to understand requirements and develop solutions according to business requirements.
* Maintain current applications, including, but not limited to, bug fixes, feature enhancements and performance tuning, troubleshoot and debug complex issues; identify and implement solutions
* Lead and mentor junior developers, develop and provide support for multiple applications.
* Work with a team to create detailed project specifications, requirements and estimates, ensure tasks/projects are completed on time and within scope
* Work with production operations department to ensure deployments roll out smoothly and customer group receives appropriate support
* Research and implement new technologies to enhance current processes, security and performance
* Develop and enforce policy and procedural changes within the development group
* Develop coding standards and adhere to best practices and security guidelines
* Work closely with software architects to ensure decisions meet long-term enterprise growth needs
REQUIRED SKILLS:
* Undergraduate degree in CS/CE/CIS/MIS/Engineering/Technology or related field or equivalent experience and or training
* 7+ years total development experience, 4 + years Web Application experience
* Expert level understanding and 3+yrs of experience with Tag Management systems such as Tealium, Ensighten etc.
* Expert knowledge and 5+yrs of experience with Analytics tools such as Adobe Site catalyst, Insight, Google Analytics etc.
* Expert skills with JavaScript, jQuery, XML, HTML, ASP.NET, CSS and other web development technologies
* Experience with JavaScript & frameworks (Angular JS, Knockout, Bootstrap, etc.)
* Experience working on Agile projects using test driven development,
* Extensive knowledge of object oriented programming
* Extensive knowledge of common data structures and algorithms
* Knowledge of PCI Compliance / OWASP standards
* Ability to scrutinize applications and services to ensure they adhere to security standards.
* Knowledge of Big Data landscape, and data discovery tools such as Tableau, Splunk preferred.
* Demonstrated project management methodology experience, including IT delivery methods
* Excellent verbal and written communication skills
* Ability and willingness to provide 24x7 production support, as assigned
* Experience with diagnostics / testing tools (Dynatrace, Fiddler, IE Inspector, HTTP Analyzer, LISA) preferred
* Experience with Oracle - PL/SQL preferred
* Knowledge of airline business systems preferred
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603945
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Chinese and English Bilingual - (1602197)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=85a63cc2636b5ce4ff1af47de1fbfc2b
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Chinese and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Chinese
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602197
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Trainee Flight Attendant - Japanese and English Bilingual - (1602189)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=96cef5e9b2f795c8625e938b91414f51
COMPANY NAME:
American Airlines
JOB TITLE:
Trainee Flight Attendant - Japanese and English Bilingual
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
You are applying for the trainee flight attendant position at American Airlines.
All candidates must be willing to be based from any of our base locations including Boston, Chicago, Dallas-Fort Worth, Los Angeles, Miami, Raleigh-Durham, San Francisco, St. Louis, New York City, Washington D.C.
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
We are looking for great people that can:
* Set a high standard for consistent in-flight service that includes serving meal/beverages and selling onboard products
* Handle a wide variety of situations while in continuous contact with the public
* Work independently or as part of a team without supervision
* Ensure the safety and comfort of our customers
* Provide leadership by responding to a variety of emergency and non-emergency situations
* Work in climates and locations across the globe and work variable shifts
Physical Demands and Working Conditions:
* Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting
* Long periods of standing and speaking
* Airports ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Alternative work schedules, including evenings weekends and holidays
* Ability to push or pull moveable carts weighing in excess of 250 pounds
* Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage
REQUIRED SKILLS:
* Must be able to fluently speak Japanese
* Must be able to read, write and speak English fluently
* Competent in handling difficult situations, problem solving and complaint resolution
* Excellent communication and interpersonal skills; friendly reception of all customers
* Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing, or extreme hair color or style while in Flight Attendant Uniform
* Work in climates and locations across the globe and work variable shifts
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and move immediately to the city to which you are assigned as a base
Requirements
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Prior airline experience is not required
* Must be at least 20 years of age
* Must be in possession of a valid US or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the right to work in the United States
You are applying for the trainee flight attendant position at American Airlines.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Tourism
v2 JOB CATEGORY: Flight Attendant
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76155
JOB# (REQUISITION NO): 1602189
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Sr. Project Manager - (1603780)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=63a3ba3660f12b0d7b36168c728f2e9a
COMPANY NAME:
American Airlines
JOB TITLE:
Sr. Project Manager
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
* Develops, approves and manages project charters, budgets, and plans for complex projects.
* Identifies reports and resolves risks and issues within mitigation plans.
* Develops and executes deployment and installation plans for infrastructure and wireless network software applications.
* Coordinates technical teams and business teams to ensure necessary activities are completed.
* Candidate leads daily project tracking, planning and status meetings.
* Develops and implements project communication plans.
* Participates in cross program project reviews and planning.
* Must have experience in Agile project management methodologies.
* The technical skills include using computer technology and applications to meet the needs of the organization.
* Candidate must have previous experience implementing/deploying wireless network projects for Wi-Fi deployments and/or Cellular networks.
* Review project plans to plan and coordinate project activity
* Manage backup, security and user help system
* Consult with users, management, vendors, and technicians to assess computing needs and system requirements
* Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
* Provide users with technical support for computer problems
* Recruit, hire, train and supervise staff, or participate in staffing decisions
* Evaluate data processing proposals to assess project feasibility and requirements
* Exercises independent judgment with minimal direction from supervisor
REQUIRED SKILLS:
* Bachelor degree in a technical field such as computer science, computer engineering or related field preferred
* Accredited Project Management certification, such as PMP or Scrum Master.
* Strong Technical Experience with MDM (Mobile Device Management) implementation/migration on an enterprise scale.
* 7+ years of experience required
* Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills (Required)
* Ability to work independently and manage one’s time (Required)
* Knowledge of data networking and MDM architectures, technologies, terminology and implementations. (Required)
* Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods (Preferred)
* Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods (Typically required)
* Knowledge of computer software, such as Visual Basic, Java, SQL, etc (Required)
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603780
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Caribbean Sales Manager - (1603992)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=fcb11903c23663f1dc828989f4f3479d
COMPANY NAME:
American Airlines
JOB TITLE:
Caribbean Sales Manager
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
The Sales Manager is responsible for managing 7 to 10 direct reports (Specialists Corporate / Channel Sales, and/or Specialists Specialty Products). A successful Sales Manager expertly coaches her/his direct reports to develop strong skills in value-based selling, account strategy and the AA sales process. In addition, the Sales Manager will have strong ability to guide new account acquisition activity and the ability to help his/her direct reports successfully penetrate accounts. This role requires extensive travel.
Success in this role is measured on the performance of direct reports in three areas: 1) market share, 2) quality of revenue and 3) new business development. The main tools used to achieve these results are up front and back end incentive programs and the delivery of defined pre- and post-ticketing services. The role includes responsibility for both corporate and agency accounts.
The Sales Manager reports to a Senior Sales Manager and is expected to embrace a culture of continuous sales effectiveness improvement. In addition, the Sales Manager Sales is required to have knowledge of AA value propositions, sales process, account management and sales best practices.
Key competencies
* Well developed sales coaching skills used to develop individual seller’s abilities
* Strong value-based selling skills founded on business acumen
* Ability to set effective strategies resulting in improved team and individual performance
* Effective navigation of AA's internal business processes, protocols, and functional areas to support the sales team and improve performance
Core Competencies
* Targeting, Territory & Funnel Management: Targets accounts based on total potential, likely profitability & probability of success. Prioritizes time on the right opportunities to maximize results. Maintains a sales funnel with opportunities to maximize productivity over the course of the year.
* Account Planning: Identifies key account decision makers and influencers. Understands the customer’s decision making processes and identifies each key decision maker’s individual issues and wins. Assesses the competitive landscape within the account. Sets account objectives and establishes a plan for achieving objectives
* Call Planning: Defines the customer agreement or commitment sought for each call. Develops supporting materials and leverages analytic insights to achieve the call objective. Prepares well for the call, anticipating and addressing barriers.
* Customer Needs & Opportunities Assessment: Understands the account segmentation strategy and customer profiles. Engages customers in discussion/diagnosis of account business needs (both known and unknown). Documents and validates customer needs prior to presenting solutions.
* Offering & Value Proposition Development, Communication & Proof: Maintains expertise in both AA and alliance products and services, including Oneworld and JB. Tailors the market offering to meet specific account needs. Communicates in a compelling way and provides proof of value to customer.
* Negotiations: Justifies price and prevents customer from seeing AA’s offering as interchangeable with competitors. Understands the price/value relationship of each component in an offering. Effectively closes deals while ensuring mutual value.
* Service & Support: Engages and leverages service and support channels within AA while personally providing the appropriate level of service. Collaborates with account services and support to identify new opportunities and needs.
* Value Reinforcement, Account Penetration & Pull Through: Prepares compelling summaries of actual value delivered to customers, while being transparent where value has exceeded expectations and where it has fallen short. Conducts discussions with customers to understand their point of view and increase mutual value.
* Sales Team Leadership: Sets effective strategies and fair goals that result in a performance-focused, high accountability sales culture. Continually searches for opportunities to improve team and individual performance for maximum success. Leads by example.
* Managing the Internal System: Has a deep understanding of AA's internal business processes and protocols. Understands cross-functional capabilities and maintains a strong internal network.
* Sales Coaching: Effectively coaches on value-based selling skills. Consistently reviews performance to uncover opportunities for improvement and identifies tangible actions that can improve performance.
REQUIRED SKILLS:
Education
* Bachelor’s degree or equivalent experience required
* Graduate Degree in Business Administration highly preferred
Experience
* At least 10 years of sales or related experience
* Airline or business to business sales experience highly preferred
* At least 2 to 3 years in sales management
Knowledge and Skills
* Excellent written and verbal communication and presentation skills required
* Ability to successfully coach and develop individuals in a competitive sales environment
* Strong understanding and execution of value-based selling required
* Spanish language a plus
* Travel is required 50% of the time.
Other
* Applicants must be authorized to work in the United States
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related
EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE:
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603992
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
No comments:
Post a Comment