Wednesday, May 25, 2016

More Jobs @ American Airlines

American Airlines: Manager Payroll Strategy - (1603758)

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COMPANY NAME:
American Airlines

JOB TITLE:
Manager Payroll Strategy

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.


DESCRIPTION/RESPONSIBILITIES:


POSITION PURPOSE:
     * Responsible for overseeing the design, documentation, business readiness and communications for all system changes impacting payroll for 130,000 employees.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
     * Directs all activities for all payroll and related system changes and ensures conformance to Company standards, labor agreements, generally accepted accounting principles, tax regulations, and internal control requirements
     * Recommends and implements system modifications to improve internal control, increase efficiency, or reduce costs
     * Determines strategy and timing of all integration changes as a result of merger. 
     * Develops, implements, and documents business processes to support system changes and to ensure accurate and timely processing of a large volume of transactions
     * Develops business readiness plan to implement system changes
     * Motivates, develops, and provides leadership for approximately 30 employees
     * Develops recommendations, options and pros/cons on potential changes to project implementation scope and functionality
     * Other duties as assigned


REQUIRED SKILLS:
     * Undergraduate degree in Accounting, Finance or related business field; MBA preferred
     * At least 15 years payroll and accounting experience, including 7 or more years of financial management experience
     * Extensive experience with system design and implementation
     * Experience managing multiple labor agreements
     * Extensive experience with multi-state payroll tax reporting
     * Extensive knowledge of financial and operational controls, tax regulations, and accounting and reporting requirements
     * Demonstrated outstanding leadership and interpersonal skills
     * Excellent verbal and written communication skills


BENEFITS:

  
INDUSTRY: Transportation
JOB CATEGORY: Business Development
v2 JOB CATEGORY: Business and Financial Operations EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: AZ
CITY: Phoenix
AREA CODE:
ZIP CODE: 85001
JOB# (REQUISITION NO): 1603758
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: MIA Customer Assistance Representative FT - (1603793)

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COMPANY NAME:
American Airlines

JOB TITLE:
MIA Customer Assistance Representative FT

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

 DESCRIPTION/RESPONSIBILITIES:
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.

American Airlines is a commercial airline providing passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, Asia and Australia.

The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner:
     * Accepting, checking and tagging customers’ baggage at kiosks
     * Processing and completing credit card baggage transactions at kiosks
     * Assisting customers with self-service kiosk check-in and kiosk baggage processing
     * Queuing lines in ticket counter areas
     * Accepting and activating customers’ self-tagged baggage
     * Performing clearance and verification of documents at kiosks
     * Possibly performing additional related duties as deemed operationally necessary by management in accordance with the collective bargaining agreement

REQUIRED SKILLS:
     * Must have high school diploma or GED equivalent
     * Must be 18 years of age or older
     * Read, write, fluently speak and understand the English language. Bilingual language skills may be required in some locations
     * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
     * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
     * Must be authorized to work in the U.S.

* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.


BENEFITS:

  INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE:
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603793
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: SFO Customer Service Coordinator FT - (1603716)

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COMPANY NAME:
American Airlines

JOB TITLE:
SFO Customer Service Coordinator FT

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.


DESCRIPTION/RESPONSIBILITIES:
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.

The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. Promotes and sells air travel to the traveling public or freight forwarders. Provides assistance with passenger check-in and cargo acceptance. Interprets government rules and requirements for domestic and international travel or cargo shipments. Meets and dispatches aircraft within established times. Provides assistance to distressed passengers and customers. Protects company property and revenue. Provides for safe travel. Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks. Uses organizational skills to perform multiple tasks within a limited time period. Is self-motivated and requires minimal supervision. Responds and assists during security and emergency situations. Follows internal/external policies and procedures. May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers. Responsible for the overall performance within work area and may be required to lead and direct the work of other employees. May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.


REQUIRED SKILLS:
     * High school diploma or GED
     * Read, write, fluently speak and understand the English language
     * Bilingual language skills required in some locations
     * Applicable valid drivers license as required by local authorities
     * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
     * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
     * Ability to work irregular and/or extended hours, including weekends and holidays
     * Must report to work on a regular and timely basis

* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.


BENEFITS:
  

INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION: HIGHSCHOOL

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: CA
CITY: San Francisco
AREA CODE:
ZIP CODE: 94102
JOB# (REQUISITION NO): 1603716
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Spec Tech Doc - (1603768)

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COMPANY NAME:
American Airlines

JOB TITLE:
Spec Tech Doc

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.


DESCRIPTION/RESPONSIBILITIES:
     * The Specialist, Tech Docs is responsible for the preparation, editing, standardization and publication of technical changes in maintenance manuals to meet established FAA and corporate guidelines.
     * Use HTML, SGML, XML, S1000D authoring tools to incorporate red line technical changes from Engineering into manuals (AMM, IPC, WDM, etc.) in TechSight/X.
     * Process PDF supplements to Airframe manuals by directive from Engineering
     * Resolve fragment conflicts of OEM revisions
     * Conduct self-audits / proofing as required


REQUIRED SKILLS:
     * Knowledge of various technical manuals and their structure as defined by Maintenance Publications preferred.
     * Experience in SGML, XML, HTML, S1000D, PDF and graphic formats a plus
     * Highly developed interpersonal, organizational, analytical, oral/written communications and proficient PC skills.
     * Self-motivated, yet team oriented and ability to work with minimal supervision
     * Detail oriented and able to prioritize multiple tasks
     * High School diploma or GED
     * Upon execution of the new IAM/TWU contract, this position has been identified as an accredited position.

BENEFITS:


INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: TX
CITY: Dallas
AREA CODE:
ZIP CODE: 75201
JOB# (REQUISITION NO): 1603768
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Technical Assistant - (1603767)

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COMPANY NAME:
American Airlines

JOB TITLE:
Technical Assistant

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
  
DESCRIPTION/RESPONSIBILITIES:
  
As an integral part of the Technical Publications team, the Technical Assistant will perform a wide variety of office duties:
     * Compile process and route technical data changes to the Tech Doc Specialists
     * Create history files for Airframe manual revisions
     * Assemble Airframe manuals and historical data to support Sale/Lease returns
     * Manage department self-audit program
     * Performs a wide variety of office duties for team
     * Review and proof technical and administrative documents prior to publication per established guidelines
     * Assists team members with review, documenting and routing of technical data changes from Engineers to Technical Document Specialists for incorporation in technical manuals

REQUIRED SKILLS:
     * Working knowledge of Excel, Word and Outlook is required
     * Ability to adapt to new processes and software programs with very little instruction/oversight
     * Able to prioritize, resolve issues and meet deadlines
     * Create and maintain standard reports and Ad hoc queries in Excel
     * Superb attention to detail skills required
     * Highly developed interpersonal, organizational, analytical, oral/written communication and proficient PC skills
     * Ability to handle multiple tasks effectively in a fast-paced environment
     * Team oriented and dependable
     * Must be able to read, write and fluently speak and understand the English language

Due to resource constraints, requests for Walk a Miles will not be approved.

 BENEFITS:

  
INDUSTRY: Transportation
JOB CATEGORY: Administrative
v2 JOB CATEGORY: Office and Administrative Support EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: OK
CITY: Tulsa
AREA CODE:
ZIP CODE: 74101
JOB# (REQUISITION NO): 1603767
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Data Scientist (Operations Research Consultant) - (1603750)

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COMPANY NAME:
American Airlines

JOB TITLE:
Data Scientist (Operations Research Consultant)

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.


DESCRIPTION/RESPONSIBILITIES:
The Operations Research and Advanced Analytics Department at American Airlines currently has an opening for a Data Scientist. Positioned within the Information Technology organization, this department functions as an internal consulting group providing quantitative analysis and decision support for business units throughout the airline.

Airlines are awash with data about customers, flight networks, aircraft maintenance, and operations. These data may seem disjoint but are all related to flying passengers safely from origin to destination. We are a growing data mining and machine learning group within our department. The group’s mandate is to find useful relationships between different data domains, with the goal of improving internal and external operations, revenue, and ultimately, the customer experience. As a data scientist, you will be responsible for data wrangling, building descriptive/predictive models, visualization, development of recommendations and presenting the results to the business units.

We have a diverse group of consultants who are passionate about applying their advanced analytical skills to create a competitive advantage for American. Our goal is to attract and retain talented individuals to help us be the leaders of data driven solutions in the airline industry. Successful candidates will enjoy great employee benefits including flight privileges, profit sharing and the ability to participate in industry and academic conferences.
  
REQUIRED SKILLS:
Requirements
     * Advanced degree (MS or PhD) in a quantitative field including but not limited to statistics, computer science/data mining, operations research, or mathematics
     * Demonstrated aptitude for logical analysis, problem identification, and problem solving
     * Excellent interpersonal and communication skills to present analytics effectively to the leadership, team members and customers
     * Experience in computational programming such as SAS/R, or in statistical packages in programing languages like Python or Java
     * Experience  using databases and writing complex queries involving various joins, aggregation functions, sub queries, update/alter tables and creating volatile tables
     * Deep understanding of statistical and machine learning techniques  and experience in applying predictive analytics to real-world problems

Desired Qualifications
     * 2+ years’ experience in a technical professional environment
     * Familiarity with natural language processing and other Text mining concepts
     * Experience with building and implementing recommender systems
     * Ability to view data from different angles to employ feature engineering techniques to better represent models
     * Familiarity with visualization software such as Tableau or Cognos
     * Knowledge of Big Data concepts is a plus
     * Familiarity with the airline/travel industry


BENEFITS


INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603750
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Business Systems Analyst - (1603800)

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COMPANY NAME:
American Airlines

JOB TITLE:
Business Systems Analyst

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.


DESCRIPTION/RESPONSIBILITIES:
The business Systems Analyst interacts with business units, other technology teams and the development team in describing software products and services to be delivered. The role focuses on determining operational objectives by analyzing business functions, gathering technical information, evaluating output requirements and recommending controls by identifying problems. BSA’s may be involved in supporting customer/business needs around user administration, configuration management (customer or off the shelf), communicating system behaviors, reporting, performance, monitoring, coordinating system needs (end of service life, patching, upgrading), support incoming bugs & defects as well as assist project managers with change requests, small enhancements and contribute to any incoming project initiatives.

Principal duties and responsibilities
     * Generating, decomposing, and managing requirements for developers and quality assurance personnel
     * Analyzing, validating and troubleshooting product at the sub-component level including validation of web service layer, ability to consume system logs, ability to traverse database, etc. Examples include XML interface, database validation, etc.
     * In addition, validates product at the sub-component level, examples include XML interface, database validation, etc.
     * Improves systems by studying current practices, designing modifications
     * Support distributed systems that may have database, message queue or other technological dependencies
     * Documenting and delivering technical artifacts including flow and sequence diagrams, UML models
     * Facilitating business units in defining project goals and scope
     * Leading some information gathering and analysis efforts on projects
     * Collaborating with fellow business systems analysts

REQUIRED SKILLS:
     * Undergraduate degree in CS/MIS/CIS/Technology or Business Analysis related field or equivalent experience/training
     * 3+ years of relevant system development experience, focused on technical solution delivery
     * Possesses experience managing user stores within an agile software development process
     * Elicits business and technical requirements utilizing a variety of techniques
     * Responsible for non-functional requirement, including availability, security, response time, etc.
     * Understands system limitations which may constrain delivery of functional requirements (based on architecture, as an example) and asks business qualifying questions
     * Able to logically decompose operations into individual scenarios that exercise most aspects of the original operation
     * Possesses strong written communication skills, expressing information and key points clearly and concisely
     * Assimilates new ideas and concepts quickly
     * Listens to and ensures the viewpoints of others are heard
     * Able to explain and guide others through their logical thinking process
     * Makes effective presentations to small and mid-size audiences
     * Raises questions and issues comfortably with groups or one-on-one
     * Responds to questions with easy to understand answers backed by sound reasoning
     * Reads and perceives implications of data formatted in XML
     * In addition, iterates with the development team based on technical and non-functional requirements
     * Possesses a basic knowledge of software architectural patterns and principles such as SOA, ETL, ESB and MDM
     * Demonstrates a basic knowledge of relational database theory; able to read simple database design diagrams
     * In addition, performs fit/gap analysis on technical integration components, including data models, interface documents and/or schemas
     * Possesses a broad experience with a variety of diagram types (such as flow charts, sequence diagrams, etc…) with commensurate experience in tooling
     * Interacts in a professional and positive manner, quickly developing a rapport with others
     * Possesses experience defining unstructured situations in terms of results and establishing a plan to reach them
     * Adaptable to unexpected events, new facts, and rapidly changing circumstances
     * Effective when given ambiguous tasks and assignments
     * Willing to do the detailed work necessary to ensure the success of a project
     * Proactively identifies ways to improve processes and techniques in themselves


BENEFITS:


INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT:
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603800
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: MIA Customer Assistance Representative PT - (1603795)

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COMPANY NAME:
American Airlines

JOB TITLE:
MIA Customer Assistance Representative PT

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

 DESCRIPTION/RESPONSIBILITIES:
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.

American Airlines is a commercial airline providing passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, Asia and Australia.

The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner:
     * Accepting, checking and tagging customers’ baggage at kiosks
     * Processing and completing credit card baggage transactions at kiosks
     * Assisting customers with self-service kiosk check-in and kiosk baggage processing
     * Queuing lines in ticket counter areas
     * Accepting and activating customers’ self-tagged baggage
     * Performing clearance and verification of documents at kiosks
     * Possibly performing additional related duties as deemed operationally necessary by management in accordance with the collective bargaining agreement

 REQUIRED SKILLS:
     * Must have high school diploma or GED equivalent
     * Must be 18 years of age or older
     * Read, write, fluently speak and understand the English language. Bilingual language skills may be required in some locations
     * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
     * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
     * Must be authorized to work in the U.S.

* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
  
BENEFITS:

  
INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: PARTTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED:
% TELECOMMUTE:
JOB START DATE:
JOB END DATE:
EDUCATION:

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE:
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603795
CONTACT NAME: AA Recruiter

CONTACT EMAIL ADDRESS: noreply@aa.com

Tuesday, May 24, 2016

Federal student tax?

Federal student tax? No such thing.

Imposters posing as IRS agents are trying to trick college students into paying a “federal student tax” – a tax that doesn’t even exist. 
Students from many colleges are telling the FTC that the calls go something like this: the so-called IRS agent tells you that you owe a “federal student tax,” and often has some piece of information that makes the call seem legit. Sometimes it’s the name of your school, or another piece of information about you. The caller demands that you wire money immediately, by MoneyGram or another untraceable method. And, if you don’t act quickly enough, the caller might threaten to report you to the police. If you hang up on the caller, they might make follow-up calls with spoofed caller-ID information. So, while caller ID might say it’s 911 or the U.S. Government calling, it’s not. It’s all fake.
If you get one of these calls, what do you do? Well, first, know this: No one from the IRS will ever ask you to wire money, or pay by sending iTunes gift cards or reloadable prepaid cards. That’s a scam, every time. In fact, the IRS will never contact you by phone first. If you owe money for an actual tax, the IRS will send a letter first. So, if you get one of these calls, hang up. Never wire money or give personal or financial information to one of these callers. Report the call to the FTC immediately.  And tell your friends at school. They might get the next call!

Monday, May 23, 2016

Jobs @ American Airlines

American Airlines: Manager - Labor Analysis - (1603753)

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COMPANY NAME:
American Airlines

JOB TITLE:
Manager - Labor Analysis

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

DESCRIPTION/RESPONSIBILITIES:
Position Purpose:

American Airlines seeks a Manager – Financial Analysis for its Fort Worth, TX location. Mentor/manage team of two Senior Analysts and facilitate analysis of economic impact of American Airlines labor contracts.

Principal Duties and Responsibilities:
     
   * Provide strategic and economic direction to Senior Management pertaining to labor contract negotiations, employee compensation and benefits, industry labor cost and policy comparisons, and other internal consulting projects related to American’s 95,000+ employees
     * Manage team which develops and maintains detailed economic labor models, track and interpret financial and operational metrics related to American and other peer airline labor groups
     * Work closely with multiple departments throughout the company including Labor Relations, Crew Resources, Benefits and HR and Legal
     * Write Board of Directors packages justifying new labor agreements
     * Recent examples of prior analyses include valuation of flight attendant agreement, valuation of pilot agreement, analysis of company-wide benefits and fringe expense, and impact of merger to labor costs

REQUIRED SKILLS:
     * MBA with relevant experience in finance and/or accounting or equivalent experience/training
     * Experience with financial modeling and analysis
     * Airline/travel industry and/or financial analysis/accounting experience preferred
     * Adaptability and flexibility in the use of analytical approaches pertaining to financial issues
     * Ability to negotiate and communicate proficiently with all levels of management
     * Excellent teamwork skills with proven ability to work effectively in a variety of situations
     * Advanced aptitude in problem solving, including the ability to logically structure an appropriate analytical framework
     * Strong PC skills, especially with MS Excel

BENEFITS: 

INDUSTRY: Transportation
JOB CATEGORY: Business Development
v2 JOB CATEGORY: Business and Financial Operations EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: 
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED: 
% TELECOMMUTE: 
JOB START DATE: 
JOB END DATE: 
EDUCATION: 

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE: 
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603753
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Sr Programmer Analyst- TIBCO - (1603242)

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COMPANY NAME:
American Airlines

JOB TITLE:
Sr Programmer Analyst- TIBCO

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

DESCRIPTION/RESPONSIBILITIES:

This position is a Sr. Programmer/Analyst in the Customer Notifications Technology department.  This role will be responsible for development activities in one or more applications in the Customer Notifications area.

 - Performs as technical expert in design, development, coding, testing, and debugging new software and enhancements. 

- Interfaces with management, business analysts, project managers, IT Architects, QA, and other developers, along with business partner, to understand requirements and scope then deliver new software and enhancements to existing software to meet business requirements.

 - Maintains and enhances existing services, applications, and platforms including, but not limited to, bug fixes, feature enhancements and performance tuning.

 -Participate in cross-functional teams throughout the application development process beginning with requirements definition and ending with final acceptance testing.

- Responsible for analyzing and troubleshooting complex issues and implementing solutions. 

- Provides 24x7 production support on rotating pager duty.

- Performs testing of various types including Test Driven Development, unit, system, integration, and non-functional testing.

 - Interacts with other key project designers participating in project-wide design and procedures decisions.

 - Participates in promotion of software releases across all environments and change management.


REQUIRED SKILLS:
    
   * Bachelor’s degree in CS/CE/CIS/MIS/Engineering/Technology or related field or equivalent experience   
     * 5-7 years total development experience - Strong developer experience with enterprise platforms. Ideally application development experience using Business Works (BW),  Business Events (BE), Enterprise Message Service (EMS)/JMS,  JAVA, SOA,  SOAP, REST, JSON, SQL  and Unix/Linux.    
     * Proficiency in a wide variety of processes and methodologies, including but not limited to Scrum, Agile, software quality best practices, and test driven development
     * Extensive knowledge of design / programming including design patterns and best practices  
     * 4+ years of experience in development using TIBCO platform - Business Works (BW), Enterprise Message Service (EMS), and Business Events (BE).   
     * Experience supporting vendor products.    
     * Must have excellent written and verbal communication skills and team building skills
     * Motivated team player with excellent planning, organization, analytical and problem solving abilities.
     * Must be able to work independently and self-driven in a given situation.
     * Able to foster collaboration both inside the team and across teams.     
     * HAWK and TIBCO administration is a plus.
     * Rally Experience a plus
     * Proficient with Microsoft Office products (Excel, Word, Access, and PowerPoint, and SharePoint).
     * Airline industry knowledge a plus.
     * Some travel required.

BENEFITS: 

INDUSTRY: Transportation
JOB CATEGORY: Computers
v2 JOB CATEGORY: Computer and Mathematics EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: 
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED: 
% TELECOMMUTE: 
JOB START DATE: 
JOB END DATE: 
EDUCATION: 

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE: 
ZIP CODE: 76101
JOB# (REQUISITION NO): 1603242
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Customer Service Manager - (1603754)

*******************************************************************************

EQUEST CUSTOMER: 
EQuest-AA TS Recruiting

Job Information and Destination Details:

APPLY URL

COMPANY NAME:
American Airlines

JOB TITLE:
Customer Service Manager

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

DESCRIPTION/RESPONSIBILITIES:
Our single greatest assets are our people and the leaders who walk alongside them. Interested in joining our dynamic frontline leadership team? We have a career opportunity that is exciting, challenging and a chance for you to make a difference. Are you up for the challenge? Get in on the action and make your contribution to the successes of the new American!

Come and join the best team in the industry - right here in STL!

Frontline Leadership Position: Customer Service Manager

Customer Service Managers (CSM) plays a critical role in our day-to-day operations by leading and guiding our employees to provide the most professional customer service in the industry. CSMs are the closest to our customers and our employees therefore pivotal in the interrelationships between the traveling public and our company as well as the growth and development of our front-line employees.

Responsibilities for Customer Service Managers include:
     * Support station management in leading airport personnel to provide a superior customer service experience.
     * Lead and direct airport personnel to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations, including DOT, FAA and other government agencies.
     * Establish and maintain effective relationships with external and internal customers that foster compassion, authenticity, integrity, respect and dignity.
     * Promote a professional culture that is both socially responsible and ethical.
     * Provide the direction and appropriate support structure using effective resources to enable the team to deliver high performance.


Core Competencies for Customer Service Managers include:
     * Planning and Organizing: The ability to prioritize and execute with a sense of urgency and preciseness.
     * Problem-Solving: Uses sound business judgment to resolve issues with internal and external customers.
     * Leadership & Teambuilding: The ability to bring out the best performance in the workforce through employee engagement, an inclusive working environment and effective communication.
     * Operational Proficiency: The ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.

REQUIRED SKILLS:
     * Previous airport customer service experience preferred.
     * Previous experience adhering to compliance standards in a heavily regulated environment required.
     * Experience in leading a team preferred.
     * Ability to work independently as well as collaboratively.
     * Ability to communicate effectively through oral and written means.
     * Decisive and able to work under demanding operational conditions in a stressful environment.
     * Willing to work extra hours when there are operational needs, such as weather delays
     * Willing to work rotating shifts including weekends, holidays and days-off.
     * Knowledge and understanding of company policies and procedures and functional automation applications.
     * Willing to take a pre-employment drug screening test.
     * Willing to undergo comprehensive background and/or fingerprint checks to satisfy security requirements, if applicable.

BENEFITS: 

INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: 
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED: 
% TELECOMMUTE: 
JOB START DATE: 
JOB END DATE: 
EDUCATION: 

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: MO
CITY: St. Louis
AREA CODE: 
ZIP CODE: 63101
JOB# (REQUISITION NO): 1603754
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: MIA Customer Service Agent PT - (1603760)

******************************************************************

EQUEST CUSTOMER: 
EQuest-AA TS Recruiting

Job Information and Destination Details:

APPLY URL

COMPANY NAME:
American Airlines

JOB TITLE:
MIA Customer Service Agent PT

COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

DESCRIPTION/RESPONSIBILITIES:
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.

The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Promotes and sells air travel to the traveling public or freight forwarders. Provides assistance with passenger check-in and cargo acceptance. Interprets government rules and requirements for domestic and international travel or cargo shipments. Meets and dispatches aircraft within established times. Provides assistance to distressed passengers and customers. Protects company property and revenue. Provides for safe travel. Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks. Uses organizational skills to perform multiple tasks within a limited time period. Is self-motivated and requires minimal supervision. Responds and assists during security and emergency situations. Follows internal/external policies and procedures. May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers. May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.

REQUIRED SKILLS:
     * High school diploma or GED
     * Read, write, fluently speak and understand the English language
     * Bilingual language skills required in some locations
     * Applicable valid drivers license as required by local authorities
     * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
     * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
     * Ability to work irregular and/or extended hours, including weekends and holidays
     * Must report to work on a regular and timely basis

* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

BENEFITS: 

INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: 
SALARY RANGE: 0 - 0

% TRAVEL INCLUDED: 
% TELECOMMUTE: 
JOB START DATE: 
JOB END DATE: 
EDUCATION: 

--LOCATION OF JOB--

COUNTRY: USA
STATE/PROVINCE: FL
CITY: Miami
AREA CODE: 
ZIP CODE: 33101
JOB# (REQUISITION NO): 1603760
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com