American Airlines: Aircraft Maintenance Supervisor (PHL) - (1601785)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=0e41c91bdb2f7783fe2bde09cca2d347
COMPANY NAME:
American Airlines
JOB TITLE:
Aircraft Maintenance Supervisor (PHL)
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
The Aircraft Maintenance Supervisor oversees and manages the aircraft maintenance workload, resources, and activities for an assigned work group or several work groups at terminal and/or hangar operations at line or base maintenance stations in such a manner as to assure continuing safety, compliance, dependability, reliability and financial performance, with fair and harmonious relationships within his/her work group(s), the operations management team, TWU, internal customers, vendors, FAA, and all non-AA business contacts. He/she directs, administers, and coordinates the activities of their assigned work group(s) in support of policies, goals, and objectives established by the Shift Manager, Manager, Managing Director, Vice President, the Senior Vice President - M&E, and the airline. The Aircraft Maintenance Supervisor manages and directs his/her operation toward its primary objectives by performing the following duties personally or through subordinates.
REQUIRED SKILLS:
* Associate's and/or Bachelor's of Business or related degree are preferred. However, consideration will be given for equivalent aircraft maintenance operational leadership experience
* A&P License required for Aircraft or Component Maintenance Supervisor positions
* A successful Line and/or Base station operations track record and experience at a crew chief, tech crew chief, or other related Level 4 supervisor position
* At least 5 years verifiable hands-on experience spent in the repair, maintenance, overhaul or manufacture of aircraft with a gross weight in excess of 70,000 lbs. (including fuel) or engines with 15,000 lbs, or more of thrust
* Experience managing, supervising and/or directing workgroups
* A successful track record and experience with process improvement in maintenance and/or production environments
* Experience in positions requiring budget understanding, resource forecasting and management, and workload planning in maintenance environments
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Services/Installation/Repair
v2 JOB CATEGORY: Installation, Maintenance, and Repair EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED: 0
% TELECOMMUTE: 0
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: PA
CITY: Philadelphia
AREA CODE:
ZIP CODE: 19019
JOB# (REQUISITION NO): 1601785
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Analyst Finance - (1601680)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=9cf25489780c4ed1d75cd6b28f200523
COMPANY NAME:
American Airlines
JOB TITLE:
Analyst Finance
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
Play a key role in the development of a strategic plan and operating expense budget.
Handle financials for Regional Affiliate partners by managing an annual budget of nearly $2B.
Perform monthly financial settlements, close and forecast process
Present results to Senior Vice President on a monthly basis
Perform ad hoc analyses and influence decisions that enhance Affiliate partners’ performance
Take ownership of partner carriers by monitoring trends and financials
Coordinate near and long-term planning activities to ensure consistency and compliance
Evaluate competitive strategies and industry trends to reduce expenses
REQUIRED SKILLS:
Undergrad with emphasis in Finance or Economics
Experience in financial planning and analysis preferred
Strong analytical and problem solving skills required
Knowledge of accounting and budgeting preferred
Excel modeling skills required
Excellent written and oral communication skills
Ability to work in a team environment
Ability to accept ownership, responsibility and accountability of functional obligations
Must exhibit patience and diplomacy
Must be able to read, write, fluently speak and understand the English language
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Business Development
v2 JOB CATEGORY: Business and Financial Operations EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED: 0
% TELECOMMUTE: 0
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: TX
CITY: Fort Worth
AREA CODE:
ZIP CODE: 76101
JOB# (REQUISITION NO): 1601680
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: *Material Logistics Specialists - LAX - (1601797)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=598bf1a4fee1781138ad78b4af8f2f68
COMPANY NAME:
American Airlines
JOB TITLE:
*Material Logistics Specialists - LAX
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
The terms and conditions of this position are covered by the Transport Workers Union Collective Bargaining Agreement.
The work of the Material Logistics Specialists classification, depending upon assignment, includes any or all of the following:
Requisitioning, receiving, storing, stock chasing, disbursing, transferring, exchanging, returning to factory, shipping, delivering, rearranging stock, not stock, equipment, supplies, and materials charged to Stores inventory as required while in the custody of the Stores Division.
Setting up of necessary facilities to carry out these duties, and associated miscellaneous activities are accomplished by such operations as: Counting physical inventory, checking minimums and maximums, originating and checking and routing forms according to procedure.
Identifying items; lifting, carrying, binning, and pulling items from stock; loading, unloading, packing and unpacking items, and related physical work.
Checks items handled against requisitioning or accompanying forms to identify any apparent mishandling, discrepancy or other error; corrects routine errors and refers others to supervisor; refers to parts catalogues, parts lists, location index, Company manuals, to identify and locate items.
Stores a wide variety of tools, jigs, fixtures, equipment and materials and issues them upon request to authorized personnel; upon receipt of replacement items or return of issued items, checks against appropriate requisition form for discrepancies by such operations as counting items, examining items visually and manually for defects or wear.
Corrects routine errors in forms and refers others to supervisor; bins items in serviceable condition, sorts non-serviceable items into salvage or scrap bins according to their condition; makes minor repairs.
Maintains inventory within established specifications and in serviceable condition by following the appropriate procedure to exchange a broken tool, to request repairs, or to requisition additional supplies; reports overdue items and shortages to supervisor.
May pack or unpack items kept in tool crib.
As may apply to work assignment, uses drill, grinder, small tools.
Exchanges information with Inventory Records personnel.
Follows up purchasing on selected incomplete items. Gives data on stock to authorized Company personnel, especially Stores, Inventory Control, Maintenance, Treasury and Communications personnel.
Keeps work and adjacent areas clear. Stores items according to Company, fire, safety, and "good housekeeping" regulations and practices. Cleans and services equipment used to keep it in operating condition and presentable and reports need for repairs.
Works according to Company regulations and procedures and instructions from Crew Chief or supervisor.
As may apply to work assignment, climbs on ladders, bins, etc.; drives or guides powered equipment such as industrial tractors with or without a trailer, fork lift, truck or station wagon, power saw; uses hand tools such as hammer, crow bar, pliers, screwdrivers, wrench; uses industrial scales, uses cleaning equipment such as broom, dust cloth, dust pan, and rags, and any other equipment used to aid in carrying out assigned duties in the most efficient manner.
REQUIRED SKILLS:
* HS diploma or GED required
* Applicants must have either successfully completed two years (equivalent) of college or have received a certificate from an acceptable trade/technical school or must have twelve (12) or more months of acceptable experience in general warehouse or similar type supply function involving receiving, shipping and binning material by parts and serial number
* Applicable valid drivers license as required by local authorities
* Successful completion of all required qualifying tests; including hazardous material handling
* Work rotating shifts including weekends, holidays, and days off
* Work overtime on short notice in emergencies or when operationally necessary
* Read, write, fluently speak and understand the English language
* Read and write legibly to complete forms and/or acknowledge messages, as well as identify company part numbers, invoice, bill of lading, and shipper numbers, as required
* Ability to distinguish colors
* Use simple arithmetic (Addition and subtraction of six-digit numbers)
* Must have knowledge of and ability to use basic computer skills
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
* Reports to work on a regular and timely basis
* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Services/Installation/Repair
v2 JOB CATEGORY: Installation, Maintenance, and Repair EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED: 0
% TELECOMMUTE: 0
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: CA
CITY: Los Angeles
AREA CODE:
ZIP CODE: 90001
JOB# (REQUISITION NO): 1601797
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
American Airlines: Customer Service Manager - Customer Care - (1601750)
EQUEST CUSTOMER:
EQuest-AA TS Recruiting
Job Information and Destination Details:
APPLY URL
https://ars2.equest.com/?response_id=6157c2aa38d198fbd0c4e088071f15c5
COMPANY NAME:
American Airlines
JOB TITLE:
Customer Service Manager - Customer Care
COMPANY DESCRIPTION:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.
DESCRIPTION/RESPONSIBILITIES:
There are five major job responsibilities for Customer Service Managers:
Provide Quality Service and Achieve Superior Customer Satisfaction
* Resolve customer service and operational problems during tour of duty
* Work in operation during peak or irregular periods
* Spend majority of time in the operation, interacting with customers and employees
* Prepare customer correspondence
* Use cross-functional teams to generate and implement quality improvement ideas
* Evaluate team performance through corporate quality control measurements, such as observations, CSI feedback, CSA data and customer complaints and compliments
Meet Profitability and Cost Control Goals
* Develop and monitor budgets and spending
* Actively seek cost reduction ideas
* Monitor lost time and administer the Attendance Control Policy
Ensure Compliance with all Operations, AA Safety, FAA and Other Government Requirements during Tour of Duty
* Investigates discrepancies and compiles statistical data for compliance purposes
* Write delay analysis and irregularity reports and complete OS1 documentation
Provide Team Members with Fair and Equitable Treatment
* Coach and counsel personnel and provide guidance to team on customer service and performance issues
* Conduct performance reviews for team members on a regular basis
* Document employee performance using Peak Performance through Commitment (PPC)
* Encourage employee teamwork to generate and implement individual and team's best ideas
* Respond to employees' professional and personal issues
* Conduct investigations and Boards of Inquiry (BOI) and, when necessary, dismiss employees for performance or attendance issues
Run an Effective Operation
* Communicate with managers, peers and team members, both within their immediate department, as well as with other departments
* Administer company policies and procedures
* Provide team with necessary tools, resources and training to meet or exceed all operational performance goals
* Involve all team members in determination of operational improvements
* Coordinate operation including scheduling, hiring, training, inventory, etc.
REQUIRED SKILLS:
* Must be able to lead and motivate employees in working as a team
* Must be decisive and be able to work under demanding operational conditions in a stressful environment
* Must have excellent oral and written communication skills, leadership, initiative and judgment
* Must demonstrate strong administrative and analytical abilities
* Must be willing to work outdoors in any weather conditions in accordance to AA Safety Guidelines
* Must be willing to work extra hours when there are operational needs, such as weather delays
* Ability to work rotating shifts including weekends, holidays and days-off
* Must be able to become certified Ground Security Coordinator (GSC), if applicable
* Prior Airport Services experience preferred
* Knowledge of company policies and procedures, applicable SABRE and other functional automation knowledge
* Must be willing to take a pre-employment drug screening test
* Must be willing to undergo comprehensive background and/or fingerprint checks to satisfy security requirements, if applicable
* This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines and Opiates.
BENEFITS:
INDUSTRY: Transportation
JOB CATEGORY: Sales (Customer Service, Telemarketing, Retail)
v2 JOB CATEGORY: Sales and Sales Related EMPLOYMENT TYPE: PERMANENT
FULLTIME/PARTTIME: FULLTIME
JOB PAYMENT: SALARY
SALARY RANGE: 0 - 0
% TRAVEL INCLUDED: 0
% TELECOMMUTE: 0
JOB START DATE:
JOB END DATE:
EDUCATION:
--LOCATION OF JOB--
COUNTRY: USA
STATE/PROVINCE: CA
CITY: San Francisco
AREA CODE:
ZIP CODE: 94102
JOB# (REQUISITION NO): 1601750
CONTACT NAME: AA Recruiter
CONTACT EMAIL ADDRESS: noreply@aa.com
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